OUR PROCESS

In order to understand the process we go through for each project, the following information is important for clients to review.

Our process begins with selecting your material and edge profile.  We have a wide variety of quartz and granites available in house.  However, if you can’t find what you’re looking for here, we have various off-site suppliers close by.  When choosing granite, it’s important to view the entire slab.  Shading, veining, colour and movement can differ dramatically within the same slab.

It is helpful to bring any small objects such as cabinet doors, tiles, wallpaper or paint chips to determine the colour and style that will best suit the design you are after.

Once your material and edge profile have been selected, a contract will be signed outlining all the details discussed and agreed upon and a 60% deposit will be required.

Prior to Templating

A template is a digital layout of your countertop.  An Artistic Stone Design representative will come to your home and use a laser templator to take precise measurements of your custom countertop.  All cabinets, fillers and gables must be completely installed and in their permanent positions prior to templating.  Your sink, stove and faucet should be also be onsite to ensure all measurements are accurate.

During your template, the homeowner or designated decision maker over the age of 18 must be present.  This is the time when all the information including bump outs, overhangs and radius corners are discussed and confirmed.

Fabrication

Once your template is complete and, if necessary, your drawings confirmed, your project moves into fabrication.  The stone is cut and fabricated to the precise specifications of your custom project.  Your representative will contact you within a week of templating in order to confirm an installation date.

Prior to Installation

If there is an existing countertop in place, it must be removed prior to our installation, unless we have agreed to do so during our contract meeting.  It is imperative to have your sink, faucet and stove completely disconnected.  If additional supports were discussed during your template, ensure they are in place.

Prepare the site for installation.  Ensure the installers have a clear path to move quickly and without injury.  Stone countertops can weigh anywhere between 100 and 600 lbs.  It is also important that our workman leave their safety shoes on at all times.  During inclement weather, you may want to protect your floors with cardboard or an alternative non-slip covering.

Once your installation is complete, please allow all under mount sinks to set for 24 hours prior to reconnecting the plumbing.

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SHOWROOM

8550 Keele Street, Unit C
Concord, Ontario, L4K 2N2
Canada

Phone: (905) 482-3355
Fax: (905) 482-3385

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